Privacy Policy and Personal Data Processing MUZOK
1. General Provisions
1.1. These Rules are an official document of the MUZOK Music Portal, located at the Internet address: MUZOK.LIVE, owned by FANTASIS Limited Liability Company, Legal address: Russian Federation, 344068, Rostov Region, Rostov-on-Don city, 1B Tibetskaya Str., building 1, apt. 223, TIN / PSRN / KPP/RRC 6161095526 / 1216100034776 / 616101001 (hereinafter referred to as the Site Administration), and determine the procedure for processing and protecting information about individuals using the services of the website https://muzok.live (hereinafter referred to as the "Site", " MUZOK", "Music Portal") and its services (hereinafter - Users).
1.2. The purpose of these Rules is to ensure adequate protection of information about users, including their personal data, from unauthorized access and disclosure.
1.3. Relations related to the collection, storage, distribution and protection of information about users of the Site are governed by these Rules, other official documents of the Site Administration and the current legislation of the Russian Federation.
1.4. The current version of the Rules, which is a public document, is available to any Internet user at the link: https://muzok.live/terms/privacy-policy .
1.5. By using the MUZOK Music Portal, you trust us with your personal information. We do everything to ensure its security and at the same time give you the opportunity to manage your data.
Please read our Privacy Policy carefully to understand what information we collect, for what purposes we use it, and how you can change, export or delete it.
You can use the Music Portal without logging in or even creating an account, but only to watch videos. In all of our services, you choose what information we can collect about you and how it can be used.
If you have any questions regarding MUZOK's Privacy Policy, please contact us via the Feedback Form: https://muzok.live/contact-us or by e-mail legal@muzok.live .
2. Basic concepts and terms
2.1. MUZOK account
In order to access the muzok.live Site and all of its features, the user must create a MUZOK Account by providing certain information (usually a name, email address and password). This data will be used to authenticate on the Site and to protect your account from unauthorized access. You can make changes to your MUZOK account settings at any time, as well as delete it.
2.2. Algorithm
A procedure or set of rules that a computer follows in order to perform certain tasks.
2.3. Affiliates
An affiliate is a company or website that/which is part of the FANTASIS LLC group of companies or websites. In addition to the MUZOK Music Portal - https://muzok.live, this category includes the following organizations providing consumer services: ESCLUB Social Network - https://esclub.club, MUZOK Music Platform - https://muzok.live, Search Portal Arabella - https://arabella.top, ECMARKET online store - https://ecmarket.ru, FANTASIS online store - https://eugeniusbrand.com and others. The main projects of FANTASIS LLC are listed here, there are others, and new ones will also be added.
2.4. Server logs
Like most websites, our servers automatically record which pages users have requested when visiting our properties. Server log entries typically include your Internet request, IP address, browser type, browser language, the date and time of the request, and one or more cookies that uniquely identify the browser.
2.5. Application data cache
Application data cache is a store of information on the user's device. For example, with its help, a web application can work without an Internet connection. In addition, the cache allows you to speed up the application, ensuring faster loading of content.
2.6. personal information
Personal information is information that you provide to FANTASIS that allows you to be identified. This includes your name, email address, payment details and other information that FANTASIS LLC may consider as identifying, such as information from your MUZOK account.
2.7. Personal information that does not identify the user
This term refers to information about users that is collected by the MUZOK Music Portal and stored in a format that does not allow their identification.
2.8. Unique identifiers
A unique identifier is a set of characters that is assigned to a browser, application, or device in order to distinguish it from others. Identifiers differ in how they are accessed, how long they last, and whether the user can reset them.
This function is used to protect data on the device, fight against fraud, synchronize services such as mail and user settings, select relevant advertisements, etc. For example, unique identifiers recorded in cookies allow the MUZOK Site to choose content for the user in his language .
Unique identifiers not associated with browsers allow you to recognize individual devices or applications on them. For example, the advertising ID is used to display ads in the video and on the MUZOK website that match the user's queries or interests.
2.9. Device
Devices refers to computers, tablets, smartphones, smart speakers and other electronic devices that can be used to access MUZOK services.
2.10. Web data storage in the browser
Browser web storage allows websites to store information on a user's device. When used in "local storage" mode, the data is retained even after the session ends, that is, it will not disappear if you close and open the browser. The web data storage feature is based on different technologies such as HTML5.
2.11. IP address
Every device on the Internet has a number called an IP address. These numbers are usually assigned in blocks based on geography, so the IP address can often tell where a device is connected to the Internet.
2.12. Referral URL
When you follow a link to a landing page, it receives information about the URL of the source page. This is the referral URL.
3. Cookies
3.1. A cookie is a small file that contains a string of characters and is sent to your computer when you visit a particular page. With it, the site identifies the browser when you visit again. These files are used for various purposes, such as allowing you to remember your settings. This simplifies the interaction with the site and makes it more useful for you. Other technologies are also used for this purpose, including unique identifiers (used to distinguish between browsers, applications, or devices), pixels, and local storage. Cookies and other technologies described on this page may be used for the following purposes.
3.2. Types of cookies and other technologies used on the MUZOK Site
All or only some of the types of cookies and other technologies listed below may be stored on your device, browser or application.
3.2.1. Functionality
Cookies and other technologies that are used to provide features allow you to access the main features of the service. These include settings (such as language settings), user session details such as the contents of a shopping cart, and product optimization to support and improve the service.
Some cookies and other technologies are used to remember your preferences.
Other cookies and technologies are used to provide and improve the user experience during a particular session. The MUZOK Music Portal also uses cookies to store information about the page's preferred configuration and settings selected, such as content shuffling, player size, and autoplay options.
3.2.2. Safety
Cookies and other security technologies help you authenticate users, prevent fraud, and protect you while you interact with the service.
Cookies and other technologies that are used to authenticate users ensure that only the actual owner of an account can access it.
Some cookies and other technologies are used to prevent spam, fraud and abuse.
3.2.3. Analytics
Cookies and other analytics technologies help collect data that helps the services determine how you interact with a particular product. These statistics allow service owners to improve content and develop features that improve usability.
3.2.4. Advertising
MUZOK uses advertising cookies, including to display and render ads, personalize ads, limit the number of times an ad is shown to a user, hide ads that a user has disabled, and measure the effectiveness of ads.
3.2.5. Personalization
Cookies and other technologies used for personalization improve your experience and provide features and content that are relevant to you
Personalized features and content include, but are not limited to, more accurate search results and recommendations, as well as ads that are relevant to your interests.
Non-personalized features and content differ from personalized content in that they are tailored based on factors such as your current search query on the Music Portal, the content you are currently viewing, and your approximate location.
3.2.6. Managing Cookies in the Browser
In most browsers, you can control how cookies are used when you visit websites, as well as delete cookies and browsing data. In addition, in some browsers you can set the rules for the use of cookies on individual sites.
3.2.7. Manage other technologies at the application and device level
Most mobile devices and applications allow you to control how other technologies are used, such as unique identifiers that are needed to distinguish between browsers, applications, or devices. For example, on Android and iOS, advertising IDs can be managed in device settings, and app-related IDs in device settings.
4. Collection and processing of personal data
4.1. Information types
Vidok collects user data in order to make our Music Portal more user-friendly. Thanks to this, we not only determine the language in which you submitted the request, but also solve more complex tasks, for example, we automatically select useful ads in videos or interesting videos and audio recordings on MUZOK. The type of data we collect depends on how you use our Music Portal and the privacy settings you have in your account.
If you are not logged into your MUZOK account, we store the information we collect using unique identifiers associated with your browsers, applications and devices. This allows us to remember your preferences and other data such as preferred language, ad personalization settings, and search results for videos and other content on the MUZOK Site.
If you are logged in, we collect and store information in your MUZOK account, which we process as personal data.
4.2. Content you create or provide to us
4.2.1. By creating a MUZOK account, you provide us with personal information, including your name and password. You can also provide a phone number and/or payment information. Even if you are not logged into your MUZOK account, you may optionally provide us with some information about yourself, such as your email address, in order to receive news from our Video Portal or otherwise communicate with the Site.
We also collect content that you create, upload or receive from other users while using our Site. It includes letters, photos and videos that you save, documents and spreadsheets that you are the author of, your comments on videos on MUZOK, etc.
4.3. Information we collect when you use the MUZOK Site
4.3.1. Apps, browsers and devices
We collect information about the applications, browsers and devices you use to access MUZOK.
Among other things, we collect unique identifiers, as well as data such as browser and device type and settings, operating system, mobile network (including carrier name and phone number), and application version number. We also record information about how your apps, browsers, and devices interact with our Music Portal, including your IP address, crash reports, system activity, the date and time you visited our property, and the URL from which you it was switched to (URL of the transition).
4.3.2. Your actions
We collect information about what you do on the MUZOK Site. This enables various useful functions such as selecting recommended videos on MUZOK. Such information includes:
• The queries you searched for
• Videos you are watching
• View and interact with content and ads
• Voice and audio information
• Purchases
• Users with whom you communicate or share content
• Your activities on third-party websites and third-party applications using the MUZOK Music Portal
4.3.3. Your location
We collect information about your location when you use MUZOK in order to provide you with features such as advertising based on approximate location.
We determine your location with a certain degree of accuracy, taking into account the following factors:
• Data from GPS and other sensors of your device
• IP address
• Your actions on the MUZOK Music Portal
The types of location data we collect and how long we store it depends in part on your device and account settings.
We use various technologies to retrieve and store data, such as cookies, our application cache, databases, and server logs.
4.4. Why MUZOK collects data
4.4.1. User data allows us to make our Music Portal more convenient
Thanks to the received data, we can maintain and improve existing services, create new ones, as well as ensure the safety of MUZOK and our users.
4.4.2. User data enable the functionality of the Site
4.4.2.1. We use users' personal information to operate our Site. For example, it helps us process your search queries or suggest the addresses of recipients to whom you want to share content.
User information is also necessary to ensure the stable operation of the Site (for example, it helps to track failures) and to optimize them. In particular, we can determine which search queries are most likely to be misspelled. This allows us to improve the spell checking feature.
4.4.3. User data helps develop new services
4.4.4. User data provides personalization of MUZOK, including the selection of content and advertising
4.4.4.1. We use the collected data to customize the services according to the needs of users, to provide personalized recommendations, tailored content and search results.
• We do not serve users personalized ads related to sensitive categories such as race, religion, sexual orientation, or health status.
• MUZOK does not share your personal information, such as your name and email address, with advertisers, unless you ask us to.
4.4.5. User data is needed in order to keep in touch with you
4.4.5.1. We use personal information, such as your email address, to communicate with you. For example, we may send alerts about suspicious sign-in attempts on new devices and changes to our products. And when you contact the support service of the MUZOK Site, your messages are saved so that we can solve the problem faster.
4.4.6. User data ensures the safety of the Site MUZOK LLC FANTASIS, users and other persons
4.4.6.1. The information we collect is critical to the security and reliability of our services. With it, we can detect and block threats in a timely manner to prevent attackers from harming MUZOK, users, and the public interest.
4.4.6.2. To accomplish these tasks, we use different data processing technologies. Our automated systems analyze your content and tailor ads, search results, and other features to you based on your use of the MUZOK Site. In addition, it allows you to timely stop the spread of spam, malware and illegal content, as well as prevent other illegal activities. We also apply algorithms to find patterns in the data.
4.4.6.3. To achieve the purposes described above, we combine the data that comes to us from various services and devices that you use. For example, if you have looked at MUZOK video recordings of guitarists' performances, then later on the site where our ads are placed, you can see advertisements for guitar lessons.
If we need your data to perform activities not mentioned in the current Privacy Policy, we will always ask you for your prior consent to use them.
4.4.7. Viewing and changing personal information
4.4.7.1. You can manage your personal data stored on MUZOK. To do this, you need to log into your account and go to the Site in the settings section: https://muzok.live/settings .
4.4.8. Exporting and deleting your information
4.4.8.1. You can export your information from your MUZOK account if you need a copy of it or if you plan to use this data in a third party service. It is possible to download your information and delete your account through your account on the MUZOK Website.
4.4.8.2. Finally, subject to applicable law and our policies, you have the right to request that we remove content from the Site.
4.4.8.3. Even if you are not signed in, you still have some control over what data we collect about you. These include the following:
• Browser settings. For example, you can specify that a notification appears when a cookie is saved, or you can prevent cookies from certain or any domains from being stored. However, keep in mind that cookies are necessary for the MUZOK Site to work correctly, for example, so that you do not have to specify the language and other settings each time.
• Device level settings. Your computer, smartphone or tablet may have its own data collection settings. For example, Android devices allow you to specify how your location information should be handled.
5. Transfer of your information
5.1. When you submit your own information
5.1.1. The MUZOK website allows you to share your information with other users and control this process. For example, you can make your videos on MUZOK available to every viewer, or you can prevent anyone but you from watching them. It is important to remember that all public content can be crawled and indexed by search engines.
5.2. When MUZOK shares your information
5.2.1. We do not disclose users' personal information to companies, organizations and individuals not affiliated with MUZOK. The exceptions are the situations listed below.
5.3. The user has given his consent to this.
5.3.1. Your personal information may be transferred to persons not associated with MUZOK if you have given your consent to do so. Your sensitive personal information will not be shared with anyone without your express consent.
5.4. The domain administrator has given his consent.
5.4.1. If you study or work in an organization that uses the MUZOK website in its activities, your MUZOK account will have access to the domain administrator and resellers who have the right to manage it. These individuals will be able to do the following:
• view and save account information, such as email address;
• view account statistics;
• change the account password;
• suspend or block access to your account;
• receive account data in accordance with the requirements of the law, a court decision or a request from government agencies;
• limit your rights to change or delete information or control your privacy level.
5.5. For processing by third parties on behalf of MUZOK.
5.5.1. We provide personal data to affiliates of MUZOK and FANTASIS LLC and other trusted companies or persons for processing on behalf of MUZOK. Such processing is carried out in accordance with our instructions, the Privacy Policy and other applicable privacy and security requirements. In particular, third parties help us manage data centers, deliver products and services, improve internal business processes, and provide additional support to customers and users. In addition, these companies monitor the security of video content on MUZOK.
5.6. As required by law.
5.6.1. We may share your personal information with entities and individuals not affiliated with MUZOK if we believe in good faith that such individuals are entitled to receive, use, store or disclose this information on the following grounds:
• They enforce the law, enforce a court order, or enforce a request from a government agency.
• They enforce or investigate possible violations of the Terms of Use.
• They detect, stop or otherwise prevent fraud, and work to resolve technical or security issues.
• Protecting the rights, property and safety of FANTASIS, our users and the public at large, to the extent required and permitted by law.
We may share non-personally identifiable information with all users and our partners, such as publishers, advertisers, developers, and rights holders.
6. Protecting your information
6.1. To protect your information, the Site provides special means to ensure the security of your data. When servicing MUZOK, we receive information that allows us to detect and automatically fix a wide variety of security issues. If necessary, we will inform you about certain problems and tell you how to avoid them.
6.2. We do our best to protect MUZOK and our users from unauthorized attempts to access, modify, disclose or destroy the data we hold.
7. Storage of your information
7.1. We store the collected data for some time. The duration of storage depends on the type of information, as well as how we use it and what settings you have specified.
• You can delete some data yourself at any time, including personal information or content created or uploaded by you (photos, documents, videos, etc.). We will store this data in your MUZOK account until you delete it yourself or appear in your MUZOK account for 3 (three) consecutive years.
• Other data (such as advertising data stored in server logs) is automatically deleted or anonymized after a certain amount of time.
• We retain some data for longer periods for legitimate business or legal purposes (for example, for security, protection against fraud and other illegal activities, or for financial reporting purposes).
7.2. If you delete any data, we act in accordance with special rules. As a result, your data completely disappears from our servers or is stored there only in an anonymized form. We make every effort to ensure that the personal data of users in our services is not deleted accidentally or as a result of illegal actions. Therefore, information may not disappear from our active services and backup systems immediately after you delete it.
8. Regulatory Compliance and Interactions with Regulators
8.1. Data transfer
8.1.1. The information of a particular user may be processed in a country other than the country in which he lives. The level of information protection and legislation in this area may differ in different countries. Regardless of where your data is processed, MUZOK Music Portal uses the same security measures as described in this Privacy Policy. MUZOK also adheres to a number of legal regulations in the field of data transmission.
8.1.2. When we receive a complaint in writing, we will contact the complainant. If we are unable to resolve a personal data use claim directly through our interactions with you, we will refer it to the appropriate government authorities for review.
9. General information about this privacy policy
9.1. When does the Privacy Policy apply?
9.1.1. This privacy policy applies to the website https://muzok.live provided by FANTASIS LLC and its affiliated companies and persons. However, the current document does not apply to some services that have their own privacy policy, which does not include the one provided here.
9.1.2. The Privacy Policy presented here does not govern the following:
• data processing procedures in other companies and organizations that advertise our services;
• services offered by other companies or individuals, including MUZOK's embedded services products and sites covered by this Privacy Policy, or products and sites linked to in search results or our services.
10. Changes to the MUZOK Privacy Policy
10.1. We make changes to the Privacy Policy from time to time, but do not intend to limit the rights of users described in this Policy in the future without their explicit consent. We always indicate the date of the last changes made to the Policy and provide access to its previous versions. If significant amendments are made, we will announce them additionally, and in some cases we may send notifications by e-mail.
The privacy policy is located at the address on the Internet: https://muzok.live/terms/privacy-policy
The first edition of the Privacy Policy: 11.03.2023
The second edition of the Privacy Policy: 01.06.2023
